Hand Therapy Program
When people have a work-related upper extremity injury, we help them get the health care and rehabilitation services they need. This may include the services of the Hand Therapy Program providers in our network. Workers may have a referral from us or a physician, or may visit you on their own accord.
- Overview of services
- Hand Therapy Program fee schedule
- Hand Therapy Program reports
- Submitting reports and invoices
- Need more information?
- Bulletins
New report templates available
On May 1, 2023, we updated our report templates and reference manual for this program to reflect abilities-focused language, including new discharge status categories.
Please use the updated templates available in the Resources section below. To learn more, read the bulletin on abilities-focused language.
In order to provide Hand Therapy Program services for upper extremity injuries, you must have a contract with WorkSafeBC. If you don't have a contract with us, learn how to become a contracted provider.
Overview of services
Both consultation services and treatment services are offered by our Hand Therapy Program service providers. Some of the treatment options include:
- Wound care
- Splinting and/or bracing
- Scar management
- Education
- Strengthening and functional activities
- Return-to-work support
- Home exercises and/or general conditioning program
You'll find more information in our Hand Therapy Services Agreement and Hand Therapy Services Reference Manual.
Hand Therapy Program fee schedule
Our Hand Therapy Program fee schedule sets out the rates we pay for your services. Please be sure to invoice us using the correct fee codes to enable us to pay you sooner.
Hand Therapy Program reports
Here are the forms you'll need:
- Hand Therapy Program Report (Form 83D292)
- Hand Therapy Progress Report (Form 83D585)
- Hand Therapy Brace, Splint, and Supplies Authorization Request (Form 83D584)
- Hand Therapy Wound Care Supplies Authorization Request (Form 83D598)
- Hand Therapy Referral to Visiting Specialist Clinic (Form 83D590)
Submitting reports and invoices
All the information you need to complete our required paperwork is available in the Hand Therapy Services Agreement and Hand Therapy Reference Manual.
Hand Therapy Program providers have access to our Provider Portal. This secure online portal lets you efficiently receive referrals, submit reports and invoices, and check the status of your payment. To log in, you'll need your BCeID username and password. For training on how to use the Provider Portal, see our training videos or the Provider Portal Quick Reference Guide.
Need more information?
We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.
| Question about: | Please contact: |
|---|---|
| Your existing contract and payee information | Procurement Services |
| Invoicing or billing | Payment Services |
| Information about a claim | Claims Call Centre |
| Understanding the terms of your contract and contracted clinical services | Health Care Programs |
Resources
Hand Therapy Services Fee Schedule
This document outlines the billable items, along with the dollar amounts and fee codes, to use when submitting your invoice.
